Help Center

Frequently Asked Questions

Ordering

Can I cancel my order?

Where is my package? 

How long will it take for me to receive my package? 

Why am I experiencing shipping delays? 

How do I track my order? 

Will I be charged in U.S. Currency? 

How do I sign up for monthly subscriptions? 

Returns and Exchanges

What is your return policy? 

Chat with Us 

What is your refund policy? 

Shipping

Do you ship internationally? 

Is shipping free? 

Will I receive a shipping confirmation email? 

Why am I experiencing shipping delays? 

International Orders

Customs and Duties